shipping-returns-osmo

Orders will be shipped within 72 business hours from our store in Vancouver, B.C. Please allow an extra 5-7 business days for ground shipping. We ship within Canada only.

Please inspect your purchase immediately and notify us of any damage, incomplete, or inaccurate shipments. Paint is made to order so we cannot accept any returns or exchanges.

Shipping & Returns for Paint products

Paint cannot freeze so in the winter months the shipping will need to be quoted with heated service or on a 2 day express. 

Flooring and Countertop

Because of the size flooring and countertop may be need to be picked up at a local depot. We will contact you with details when the order ships. If you have questions please call us at 604-685-3611 Monday to Friday PST 9-4